Any questions?
What are the shipping times for your products?
Our average delivery times are 3 to 14 business days.
Do you ship worldwide?
Yes, absolutely. We offer worldwide shipping.
Yes, absolutely. We offer worldwide shipping.
Do you provide product tracking information?
Yes, once your order has been shipped, you will receive an email with your tracking number.
How do I return a package?
If the item you received is not suitable and you wish to return it, please contact us at
help@crocomalin.fr with your order number. We will provide you with instructions on how to return your purchase. Return shipping costs will be your responsibility.
Is my payment secure?
Absolutely, we use the 3D Secure system which guarantees a completely secure purchase.
I have other questions, how can I contact you?
If you haven't found an answer to your question, you can send us an email at help@crocomalin.fr. Our advisors will be happy to respond from Monday to Friday within 24 hours.
What is the refund period?
Once we have received and verified your package, you will receive a full refund for your item within 10 days.
